Quicken

Quicken Error OL-393-A

Quicken is known as one of the finest personal finance management tools for individuals and small businesses. Of a variety of features, bill pay is a prominent feature that allows users to send online payments and download new transactions. However, the bill payment feature is restricted when certain errors are present in the accounting software. One such error is Quicken Error OL-393-A. If you are looking for effective solutions to resolve the error code, follow the article to the end for a detailed guide.

What Causes Quicken Error OL-393-A?

Table of Contents

Quicken error ol-393-a is caused because of multiple reasons. Some of the major reasons for the error code are:

When the Quicken software is not installed properly.
When certain viruses or malware attack the system and delete important Quicken files
If the wrong information is saved on the system, the Quicken error ol-393-a error will appear on the screen.
If Quicken or Windows-related files are deleted accidentally, the error will pop on the screen.
The error ol-393-a appears when Quicken is not updated to the latest version.

Symptoms of Quicken Error OL-393-A

When Quicken error ol-393-a is present on the system, there are certain symptoms that users must watch out for to confirm the presence of error and resort to fixation methods.

The major symptoms of Quicken error ol-393-a are:

Quicken will show the error ol-393-a error message.
Quicken users will not be able to pay bills online.
The performance of the system will reduce.
The inputs from the mouse and keyboard will become slow.
Quicken will crash at frequent intervals.

If you experience any of the symptoms, you must fix the issue to the earliest to avoid any hassle.

Fixation Methods of Quicken Error OL-393-A

The Quicken error ol-393-a can be resolved using different methods. It is advised that you must go through all the different solutions in chronological order to fix the issue.

The different troubleshooting methods to fix the error code ol-393-a are listed below.

Verify Online Services

To verify online services in Quicken, follow the steps mentioned below.

Open Quicken and navigate to the Tools menu
Select the account list from the menu
Click on the Edit button
Next, click on the online services tab and check whether the services are activated

Finally, click on the deactivate button to disable any online services that are not active in that account.

Verify Account Information

You can resolve the error ol-393-a by verifying account information. To verify the details, follow the steps mentioned below.

Open Quicken and select the Tools menu
Click on the Edit button
Verify that all the information like routing and account number is corrected
Once you have verified all the information, check for the error

If the error persists, follow the next method.

Also, Check How to Fix Quicken Internet Connection Error

Verify Hidden Accounts

To verify the hidden accounts in Quicken, follow the points below.

Open Quicken
Navigate to the Tools menu and select the account list
Check the option of the show a hidden account if an account is hidden
Next, click on Edit and then display options
Uncheck hide this account option mentioned in the display options
Follow all the steps of verifying account information to ensure that a particular hidden account has the correct information

Once you have verified hidden accounts, you can deactivate the account and hide the account once again.

If the error persists, follow the next method.

Deactivate and Reactivate Quicken Account

To deactivate the Quicken account, follow the points below

Navigate to the Account list under the Tools menu and click on Edit to the specific account with the error
Select the Online Services Tab
Click Deactivate
Click Yes to confirm and finish the process

To reactivate the Quicken account, follow the steps listed below.

Navigate to Add account under the Tools menu and select an account type such as Savings, Current, and more.
Click on Advanced setup and type the name of your financial institution.
Select a suitable connection method and click next.
Enter the bank username and password.
Click connect
Do not add a new account once you see the list of accounts
Link it with an existing account and click on Next

Finish the process and check for the error.

All these solutions will fix the error code ol-393-a.

Also, Check how to fix Quicken Error CC-800

Contact Quicken Experts

In case, If the error still shows up on the screen, contact the Quicken desktop experts on our toll-free helpline at +1888-727-4587. Get immediate assistance for solving Quicken errors remotely.