Quicken Error OL-392-A

Quicken is a stunning personal finance management tool that features an elegant interface and simple workflow. The software is widely known for its advanced tools and cloud-based model. Quicken allows users to update their accounts online and reduce the hassle of paperwork. However, some users experience the QuickBooks error OL-392-a while updating their accounts.

The major reason for the error is not updating the account. If the account is not updated for a period of 3 months, the error will appear on the screen. To know more about the causes and fixation methods of Quicken Error OL-392-a, read this article to the end.

Why Does Quicken Error OL-392-A Happen?

When users connect their bank account with Quicken, they get the option to update all the transactions and get all the vital information regarding their financial status. However, banks do not provide older transactions if the user does update information regularly.

Quicken Error OL-392-A

If the inactive period exceeds more than three months, Quicken error ol-392-a is inevitable. The gaps in transaction history trigger the financial institution’s protocol, and users get to see the error on their screen.

Symptoms of Quicken Error OL-392-A

You must witness certain symptoms when the error OL-392-A appears on the screen. The symptoms associated with Quicken error ol-392-a are:

  • Quicken stops responding, and an error message appears on the screen
  • The overall performance of the system is reduced
  • The inputs from the mouse and keyboard become slow
  • Certain files of Quicken are deleted
  • The computer system crashes multiple times

Also, Read How to fix Quicken Error OL-221-A

Solutions To Fix Quicken Error OL-392-A

Quicken error OL-392-a can be resolved using various fixation methods. Before trying the troubleshooting methods, you must ensure that your account is updated at regular intervals.

Quicken Error OL-392-A

The various solutions to fix Quicken error OL-392-a are listed below.

Update Quicken Software

Sometimes the error ol-392-a arises when Quicken is not updated to the latest version. To update the software, follow the points below:

  • Open Quicken
  • From the list of the toolbar, click on the Help button
  • Select the Check For Updates button
  • If you see any available updates, click yes to confirm
Quicken Error OL-392-A
  • Wait for the process to finish.

Reboot your Windows system to make necessary changes. If the error persists, follow the next method.

Also, Check How to fix Quicken Internet Connection Error

Reset Account For Downloading Transactions

To reset the account for downloading transactions in Quicken, follow the steps below.

  • Open Quicken and navigate to the Tools menu
  • Select the Online Centre option
Quicken Error OL-392-A
  • Under Online Centre, click on Contact Info by pressing and holding the Ctrl key.
  • Once you click the Contact Info, the Refresh Online Transaction Information window will appear. 
  • In the window, select the account that you have a problem with while downloading the full range of transactions.
  • Next, click on the Reset DTSTART button
  • Choose the earliest date of the transaction
  • Click OK and then the refresh button
  • Try to download the transactions again

You must note that when you click on the Reset DTSTART button, the list of downloaded transactions in Quicken will reset. If the error persists, try the next solution method.

Visit Financial Institution’s Website

To export data in Quicken, users need to export the bank transactions from the website .QFX format. Follow the steps below after you’ve exported the data from the bank’s website in the required format:

  • Open Quicken
  • Go to the File menu
  • After that, click on File Import and navigate to the Web Connect file
  • Next, browse a specific location to import.QFX data
Quicken Error OL-392-A
  • Click on the Open button
  • Click on the option Use an Existing Quicken Account from the given list

As you complete the export and import process, look out for error OL-392-a.

Also, Read How to Fix Quicken Error CC-800

Contact Quicken Experts Online

If none of the above methods rectifies the issue, you must contact our expert support team of Quicken software. The support team features experienced individuals that strive to offer effective support to users who face Quicken errors while working on the software. Reach out to our Quicken experts at +1888-727-4587.

Quicken OL-392-A FAQs

What is Quicken Error OL-392-A?

Quicken error OL-392-a happens when the account is not updated for a period of 3 months, and the error will appear on the screen.

Should I Back Up My Data before fixing Quicken Error OL-392-A?

Yes, you should back up your data before fixing the issue to avoid data loss.

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