QuickBooks Error 6190

QuickBooks errors can interrupt you from doing your important tasks. Though this software has unique versatility and is trusted by thousands of small and medium-sized business owners across the world, it comes with several error codes that need to be fixed to work without any interruption. In this article, we will learn how to fix a very common error in QuickBooks desktop i.e. QuickBooks Error 6190 816.

QuickBooksoks error -6190, -816

Among several QB errors, there is an error that recent QB users are complaining about. It is error code 6190, -816. If you are also facing this error keep reading this article as we’ll discuss why this error occurs and how to fix it. 

What is QuickBooks Error Code 6190 & 816?

It is a technical error that pops up with a message – QuickBooks Error 6190 816QuickBooks was unable to open the company file on the hosted computer“. This error prevents owners from opening a company file on their host computers. 

Why do QuickBooks Error 6190 and 816 Occur?

There can be multiple reasons behind this error-

  • This error may occur when the transaction log file (TLG file) doesn’t match with the company file. All the transaction records of the company are auto-saved by the TLG file in the accounting software. These records are saved automatically by QuickBooks.  The file is then stored as (the name of the company file) .qbw .tlgfile. This file is uncomfortable and can’t be converted into Company Data File (qbw). Therefore, QuickBooks shows errors – 6190, – 816 when the “QBW” file does not match the “TLG” file.
  • QB error 6190,-816 can also occur when a user synchronizes a company file on a different computer without updating the transaction log file.
  • When another user besides you access the company files in a Single User Mode, this occur can happen. 
  • This error code 6190 may also occur because of the Data Corruption in the QuickBooks data file. That’s why it is important to Identify the data corruption in the QuickBooks data file. 

How To Fix QuickBooks Error 6190 and 816

There are different methods to troubleshoot this issue. Before applying any of these methods listed below, you have to make sure that you have the latest version of QuickBooks. If you don’t have the QuickBooks latest version, then update it using the QB file doctor tool.  

Method 1: Use the QuickBooks File Doctor tool

You can troubleshoot this issue by using the QuickBooks File Doctor tool. The steps are given below. 

  • Go to the official website of Intuit. Then, download and install QuickBooks File Doctor from there.
  •  Log in as administrator and run the tool.
  • The popup on the system will show you two options –
    • Both File Damage and Connectivity
    • Network Connectivity Only
  • You have to select the first option
  • Now, you’ll be able to identify the damaged file and troubleshoot the issue. 
  • After being prompted, you have to enter your password as an admin. 
  • It will ask you whether the company file is stored on the Workstation or the Server.
  • If you have the file on the server, click “yes”, if not, click “No.”
  • Select “Proceed.”
  • Check if the error is fixed. 

The result should be displayed on the system, and the damaged file should be auto-detected and repaired by the system. If you still face the error, apply the next method to troubleshoot the issue. Let’s move on with the next method. 

Method 2: You Need to Fix the Mismatch

For this, you should be using the same system on which the company file is saved. You have to rename the .ND and TLG files to repair the company’s damaged data files.

To do this, follow the below-mentioned steps-

  • Find and open the company folder
  • Search for a company file. The TLG file and company file will be of the same name with different extensions.



  • Rename the company file. Change the name or just add anything at the end of the file name. Do not delete or change the extension “qbw.nd” which is at the end of the company file. As an instance, if you add “NEW” at the end of the file, it will be Ex: company_file.qbw.nd.NEW
  • Rename the transaction log following the same process.
  • Click “Exit.”
  • Open QuickBooks and check if you can log in to the company file or not.
  • If this method doesn’t bring any fruit, try the next method to troubleshoot the issue. 

Method 3: Single-Mode User Check

  • Restart the computer
  • Copy data file to the desktop or any location except its source.
  • Copy the data file once again to its original location.
  • Put credentials to sign in to QuickBooks.
  • Check if the error is solved now. 

Contact QuickBooks Error Support

If QuickBooks error 6190 is still not solved, contact QuickBooks accountants for further support. You can avail of help on flexible support channels like chat or via the toll-free helpline mentioned above.

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